Shipping Policy

Last updated: May 2026

Where We Ship

We currently ship Australia-wide. All orders are shipped via Australia Post.

Shipping Cost

All orders include free standard shipping Australia-wide.

Standard Shipping Times

Estimated delivery is 2–8 business days from the date of shipment. All shipping times are estimates provided by Australia Post and are not guaranteed. If you are located in a rural or remote area, please expect delivery times closer to the longer end of that estimate.

Pre-Order Shipping

Pre-orders will ship by the Expected Shipment Date displayed at checkout. Once your pre-order ships, standard shipping times of 2–8 business days apply. You will receive a shipping confirmation email with tracking details once your order is on its way.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email containing your Australia Post tracking number. You can use this to track your delivery directly through the Australia Post website or app.

Delivery Issues

If your order has not arrived within the estimated delivery window, or if you experience any issues with your shipment, please contact us at support@tryombra.com & and we will do our best to help resolve the situation.